Privacy policy

Dori Flora – Privacy Policy

Effective Date: July 22, 2026

At Dori Flora ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, or contact us, we may collect:

Full name
Email address
Phone number
Shipping and billing address
Payment information (processed securely through our payment partners)
Order Information

We collect details related to your purchases, including:

Products ordered
Order history
Delivery information
Transaction details
Technical Information

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Pages visited
Date and time of your visit
Cookies and similar technologies
How We Use Your Information

We use your information to:

Process and deliver your orders.
Provide customer support.
Send order confirmations and delivery updates.
Improve our website, products, and services.
Detect and prevent fraud or unauthorized activity.
Comply with legal obligations.
Send promotional emails or offers (only where permitted or with your consent).
Cookies

Our website may use cookies to:

Remember your preferences.
Improve website performance.
Analyze website traffic.
Enhance your shopping experience.

You can disable cookies through your browser settings, although some website features may not function properly.

Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third parties only when necessary, including:

Delivery and courier services.
Payment service providers.
Website hosting and technical service providers.
Government or legal authorities where required by law.

These service providers are only permitted to use your information to perform services on our behalf.

Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on applicable laws, you may have the right to:

Access your personal information.
Request correction of inaccurate information.
Request deletion of your personal information where appropriate.
Withdraw consent for marketing communications.
Request information about how your data is used.

To exercise these rights, please contact us using the details provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact Dori Flora's customer support through the contact information provided on our website.